Compliance & Quality

American manufacturing   •   Veteran-owned small business   •   Tennessee
TSI / Quality & compliance

QUALITY THROUGH
DISCIPLINED WORK.

Quality starts with understanding the customer’s requirements. Our approach emphasizes realistic planning, careful execution, appropriate inspection, and clear communication about what our shop can support.

Requirements-led productionHonest capability & compliance review
Our approach

Practical quality at every stage.

We tailor machining and verification to the actual part, material, drawing, and customer acceptance criteria rather than making blanket promises about every project.

Planning
Understand the requirement

Review the drawing, critical features, material, finish, tolerances, quantity, and delivery expectations before accepting the work.

Manufacturing
Control the process

Select appropriate tooling, fixturing, machining methods, and in-process checks to support repeatable results.

Verification
Check the finished work

Use dimensional verification appropriate to the part and agreed acceptance criteria, with any special inspection or documentation needs reviewed in advance.

Business & regulatory context

Responsible manufacturing commitments.

Verified business status

Veteran-owned. U.S.-based.

Thompson & Smith Industries, LLC is a Tennessee-based veteran-owned manufacturer, SBA-certified as a Service-Disabled Veteran-Owned Small Business (SDVOSB), with an active SAM.gov registration.

  • Direct ownership and management accountability
  • Domestic CNC milling and wire EDM operations
  • Openness to eligible commercial and government supply-chain work
Project-level review

Requirements are evaluated before commitment.

Regulated or government-related jobs may include export controls, controlled technical information, contractual flow-downs, inspection records, or customer-specific quality requirements. We review those obligations before accepting a project.

  • Applicable licensing and export-control questions
  • Customer documentation and traceability requests
  • Information-handling and contractual requirements
Transparency

Clear expectations protect both sides.

We do not assume that a requirement is satisfied simply because a machine can cut the part. Capacity, inspection, documentation, material sourcing, handling, and regulatory considerations all factor into our review.

When a project calls for specialized certifications, controls, or inspection capabilities, we discuss whether we can meet those requirements before making a commitment.

Sending an inquiry? Share only the general part description, approximate size and weight, material, and quantity through our public RFQ form. Do not submit export-controlled or other sensitive technical data there. We will arrange an appropriate method for drawings and specifications if the project is a fit.
Discuss requirements

Let’s review the project.

Tell us what you’re making and what matters most for acceptance. We’ll determine whether our processes can support the work.